Shipping Policy

Effective Date: January 2026

At VALORA CHESS, we strive to process and deliver your orders quickly and securely. This Shipping Policy explains how we handle order processing, shipping, and delivery.

1. Order Processing

Orders are typically processed within 1–3 business days after successful payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Locations

We currently ship across India. International shipping may be introduced in the future.

3. Delivery Time

Estimated delivery times are:

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment. Promotional offers such as free shipping may be available from time to time.

5. Order Tracking

Once your order has been shipped, you will receive a confirmation email or message containing your tracking details, if available.

6. Incorrect Shipping Address

Please ensure your shipping address and contact details are accurate before placing your order. VALORA CHESS is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery and include:

We will review the issue and assist you with a replacement or refund, where applicable.

8. Delayed Deliveries

While we make every effort to deliver your order on time, delays may occasionally occur due to circumstances beyond our control. We appreciate your patience and understanding in such situations.

9. Contact Us

If you have any questions regarding shipping or delivery, please contact us:

Email: support@valorachess.com